Widerrufsrecht
Return & Refund Policy
We want every customer to feel comfortable when shopping with us. If your order does not meet your expectations, please get in touch with our support team so we can review the situation.
Return Eligibility
Return requests should normally be submitted within 30 days of receiving your order.
Products should be returned unused and in their original condition. Original packaging, accessories, and other included items should be kept whenever possible.
How to Request a Return
Before sending anything back, please contact:
Please include your order number, the product you would like to return, and a short explanation of the reason for the request.
We will review the request and provide the next steps.
Refund Processing
Returned items may be inspected after they arrive.
If the return is approved, the refund will normally be issued to the original payment method. The time required for the refund to appear may depend on your bank or payment provider.
Damaged or Incorrect Products
If your package arrives damaged, defective, incomplete, or contains the wrong product, please contact us as soon as possible. Photos or other information may be requested to help us review the matter.
Return Shipping
If a return is not related to a defective product, damaged delivery, or fulfillment error, the applicable return shipping cost may be the customer's responsibility.
Customer Service Email: bellaleeuiyrt@gmail.com